All rentals must be accompanied by a deposit, amounting to 50% of the total cost of the order, that ensures the reservation of the items for your event. This deposit becomes NON REFUNDABLE after the initial signing of the agreement.
The remaining 50% of the cost, along with the final guest/table count, must be submitted 30 days prior to the function.
An supplementary damage deposit, amounting to 25% of the total cost of the order, will be collected 30 days prior to the event. In the case of lost, stolen, or damaged (beyond regular wear) goods, the replacement cost will be deducted from this deposit. If the sum of damages exceeds that of the damage deposit, the client must pay the additional balance within 3 days after the event. The damage deposit, or remaining amount of said deposit, will be refunded to the customer within 10 - 14 business days after the completion of the function.
NO REFUNDS will be provided on items that are not used.
Responsibility for the equipment and rentals, remains with the customer from the time of receipt to the time of its return. Client will be charged the full replacement cost of all missing items, repair cost, or full replacement cost of all damaged items.
Read your contract carefully, if you don't see an item listed, it won't be delivered.